We do offer telephone support, but have a limited number of operators,

We would suggest that in the first instance you contact us using our email support system since this allows us to thoroughly investgate any problems you might have and get the right person to handle your questions.

If you email during office hours (Monday to Friday, 9.30am until 5.30pm) then you can expect a response usually within one hour. Outside this period we will be a little slower but you should still hear back from us very quickly.

Please ensure that you direct your queries to the correct email address below for the fastest response.

If you are wanting a quote, please use our custom quote service and provide us with as much information as possible, we will not respond to emails requesting quotes.

If you would like to become a customer but have questions, email: support@postpal.co.uk

If you have a technical question about the service or this website, email: technical@postpal.co.uk

If you have any general feedback about Postpal, email: feedback@postpal.co.uk

If you are making a press enquiry and would like further details, email: press@postpal.co.uk

 Tel: 0800-0778819 (freephone)